- Organization and planning; ability to understand and determine priorities, effectively manage time and develop work plans in order to accomplish tasks and/or projects
- Judgment and decision making; ability to apply general rules to specific problems to produce answers that make sense
- Innovation and creativity; ability to generate and translate ideas, and adapt to change
- Teamwork; effectively participate and contribute as a member of a work group; ability to lead or follow others as appropriate in order to most effectively accomplish the goal or task at hand
- Communication; ability to clearly organize and effectively convey information; ability to adjust communication style based on the audience
- Strong listening skills
- Analytical and problem-solving skills
- Ability to work independently in a fast-paced environment
- Ability to work under pressure and meet specified deadlines
Education and Experience:
- Bachelor’s degree in an Information Technology related field preferred or equivalent work experience
- Background in using a ticketing system and resolving first line technical problems preferred
- Working knowledge of Microsoft Office and Microsoft Windows 8 / 10
- Ability to read, write and speak English proficiently
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Frequently required to stand, walk, sit, use hands to feel; reach with hand and arms; and stoop, kneel or crouch
- While performing the duties of this job, the employee is regularly required to talk and hear
- Occasionally lift and/or move up to 25 pounds
- Fine hand manipulation (keyboarding)
- At times, may require more than 40 hours per week to perform the essential duties of the position. Occasional evening and weekend hours are required. Holiday hours may be required based on business needs.
- Occasional travel may be required
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Internal office
- Working conditions are normal for an office environment
- The noise level in the environment is typically low
Terms and Conditions:
- Posting end date for this job is subject to change based on the discretion of the hiring manager.
- This position is open to external candidates only.
- Drug Test
- Criminal Background
- No Defaulted Student Loans
- Security Clearance - Public Trust
- Background Investigation & Fingerprint Check
- Male applicants born after 12/31/1959 must have registered for the Selective Service System.
- For more information, visit the agency's website at www.sss.gov.
- Sensitivity for this role is 6C.
Ceannate Corp is an Equal Opportunity/Affirmative Action Employer