The i3 Student Loan Counselor (SLC) provides quality customer service for student borrowers in helping them understand their rights and responsibilities as it relates to the management of their student loans. In addition, Student Loan Counselors shall initiate conference calls to servicers and lenders to resolve legitimate repayment options for student borrowers. Ultimately, Student Loan Counselors are evaluated on their ability to attain monthly minimum cure expectations and provide best in class quality customer service.
Experience and Education Requirements:
Skills & Attributes:
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Terms and Conditions:
i3 is an Equal Opportunity/Affirmative Action Employer